Fail when starting the version 5.6.5

In certain systems, while trying to run the application may appear an error: “This application has failed to start because the application configuration is incorrect. Check the event log of the application for more details“.

Instead of the above, you can also get the message: “CreateProcess failed; code 14001“.

The problem is because in the host System missing some MS Windows libraries. These libraries should have been included in the Zator’s installation program, but do not have been due to a mistake that will be corrected in the next update.

The most immediate way to solve this problem is download and install the aforementioned libraries -Microsoft Visual C++ 2008 Redistributable Package (x86)-.  The installer is the file vcredist_x86.exe that can be found on the Microsoft site:

Microsoft Visual C++ 2008 Redistributable Package

Once downloaded the Vcredist_x86.exe file, you must run it to install the missing libraries, after which the version 5.6.5 should operate without problem.

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